Use bank app to verify a/c balance: Kotak after UPI glitch

Kotak Bank has refuted reports of a customer seeing a 37-digit balance via a third-party UPI app, advising users to check balances on its official platforms. The bank clarified that the media reports indicating unusually large balances were inaccurate. Customers are urged to verify their account details using Kotak's mobile banking app or net banking platforms for accurate information.